Official WhatsApp Business API
Your Customers Bought Once. Give Them a Reason to Buy Again.
Send offers, new arrivals and updates to all your customers on WhatsApp in a few clicks. And answer every WhatsApp and Instagram message from one shared inbox.
7-day free trial · Works with your existing WhatsApp number
- Official WhatsApp Business API
- Meta Tech Provider
- Use your existing number
- Built for teams
- Secure payments with Razorpay
How Many Customers Have Forgotten About Your Business?
Every month, customers buy from you, visit you or ask about your products. But after that, many of them never hear from you again.
They Bought Once
But you never contacted them again.
They Asked Before
But they didn’t buy at that time.
They Haven’t Returned
Maybe they just need a reason to come back.
Don’t just wait for customers. Bring them back.
How it works
Bring Customers Back in 4 Simple Steps
No technical setup. If you can use WhatsApp, you can use Pyngdesk.
1
Add your customers
Upload your customer list as a CSV file, or add contacts one by one. Organise them with tags and groups.
2
Choose who gets it
Pick a group, a tag, or filter by any column from your list, like “bought last festive season” or “bridal enquiries”.
3
Send your message
Add your offer, a photo and a button. Send it to hundreds or thousands of customers at once.
4
Reply and sell
Customer replies land in your shared inbox, so your team can answer quickly and close the sale.
More Reasons to Reach Your Customers. More Chances to Sell.
Whenever you have something new to offer, reach your customers directly on WhatsApp.
Promote Your Offers
“Special offer this weekend. Visit us and don’t miss out.”
Share New Arrivals
“Our new collection has arrived. Come and take a look.”
Promote Festival Sales
“Our Onam offers are now live. Visit us to know more.”
Bring Customers Back
“It’s been a while! We have something new waiting for you.”
One message can put your business back in their mind.
Built for Businesses Like Yours
Retail stores, jewellers, salons and clinics use Pyngdesk to stay in touch with their customers.
Clothing stores
Fill the store for every new collection
“Our new festive collection is here. Flat 20% off on select styles.”
Jewellery shops
Reach buyers before the wedding season
“Our new bridal collection has arrived. Visit us for a private preview.”
Salons
Fill empty slots on slow days
“This weekend only: 20% off on hair spa. Reply to book.”
Clinics
Keep your patients informed
“Free diabetes check-up camp this Sunday. Book your slot now.”
Everything You Need to Stay in Touch
Bulk WhatsApp campaigns, a chatbot, Instagram automation and a shared inbox, all in one place.
Bulk WhatsApp Campaigns
Send one message with photos and buttons to thousands of customers at once.
Customer Lists, Tags & Groups
Upload a CSV or add contacts by hand. Target the right people by group, tag or your own columns.
WhatsApp Chatbot
Keyword auto-replies, FAQs, flows, AI answers and lead collection, working 24/7.
Instagram Comment to DM
When someone comments on your post, send them the details straight in their DMs.
Automatic Comment Replies
Reply to every Instagram comment instantly, even when you’re busy.
Shared Team Inbox
WhatsApp and Instagram chats in one place. Your whole team can reply.
WhatsApp campaigns
Reach All Your Customers in Just a Few Clicks
Send one WhatsApp campaign to hundreds or thousands of customers at once, the official way.
- Send offers with photos, links and buttons
- Target by group, tag or any column from your CSV
- Use Meta-approved message templates
- Replies come straight to your shared inbox
WhatsApp chatbot
Answer Customers Even When You’re Busy
Your WhatsApp chatbot handles common questions day and night, so no enquiry goes unanswered.
- Keyword auto-replies for prices, timings and location
- FAQs and AI answers
- Flows to guide customers step by step
- Collect leads automatically
Instagram automation
Turn Instagram Comments into Conversations
Every comment on your post is a customer showing interest. Reply instantly and move the chat to DMs.
- Comment to DM: send details privately, automatically
- Automatic public replies to comments
- All WhatsApp and Instagram chats in one inbox
- Several team members can reply
You Already Have the Customers.
Now give them more reasons to buy from you.
All these customers already know your business. The next opportunity is reaching them again.
Simple Plans. Save More When You Pay for Longer.
Start with a 7-day free trial. Choose monthly billing, or pay upfront for 3, 6 or 12 months and save up to 40%.
Starter
For small shops getting started
Billed monthly
- 3 team members
- 15,000 campaign messages / month
- 150 AI credits
- 2 GB storage
- Shared WhatsApp & Instagram inbox
Growth
For growing businesses with a team
Billed monthly
- 10 team members
- 50,000 campaign messages / month
- 750 AI credits
- 10 GB storage
- Shared WhatsApp & Instagram inbox
Pro
For multi-branch and high-volume senders
Billed monthly
- 25 team members
- 1,00,000 campaign messages / month
- 2,500 AI credits
- 50 GB storage
- Shared WhatsApp & Instagram inbox
Prices exclude GST, which is added at checkout. Pay securely with Razorpay. WhatsApp message charges from Meta are separate and paid directly to Meta.
Frequently Asked Questions
Is this the official WhatsApp?
Yes. Pyngdesk is a Meta Tech Provider and uses the official WhatsApp Business API, so your messages are sent the way WhatsApp approves.
Can I use my existing WhatsApp number?
Yes. With WhatsApp coexistence, you can keep using your current business number on the WhatsApp Business app and on Pyngdesk at the same time. You can also connect a new number.
What counts as a campaign message?
Each message delivered to one customer counts as one campaign message. If you send an offer to 1,000 customers and it is delivered to all of them, that uses 1,000 campaign messages.
Are WhatsApp charges included in the plan?
No. Meta charges separately for WhatsApp template messages, and you pay those directly to Meta. Your Pyngdesk plan covers the platform, users, AI credits and campaign messages.
What are AI credits?
AI credits are used when the WhatsApp chatbot answers your customers with AI. Each plan includes a monthly amount.
Can my team use Pyngdesk?
Yes. Starter includes 3 users, Growth 10 and Pro 25. Everyone works from the same shared inbox for WhatsApp and Instagram.
How do the 3, 6 and 12-month plans work?
You pay the full amount upfront for the period and save 20%, 30% or 40% compared to monthly billing. All prices exclude GST, which is added at checkout.
How does the free trial work?
You get 7 days to try Pyngdesk. Sign up, connect your WhatsApp number and send your first campaign.
Your Customers. Your Offers. More Chances to Sell.
Start your 7-day free trial today, or talk to us and we’ll show you how it works for your business.